Last Updated: 1st April 2025
1-2-1 Home Assist are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following types of personal data:
• Name, contact details (email, phone number, address)
• Payment information (if applicable)
• Any other information you provide when using our services
2. How We Use Your Information
We use your data to:
• Provide and manage our services
• Process payments and invoices
• Respond to inquiries and customer support requests
• Comply with legal obligations
3. Sharing Your Information
We do not sell or share your personal data with third parties unless required by law or necessary to provide our services (e.g., payment processors).
4. Data Security
We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse.
5. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing or withdraw consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)
6. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
1-2-1 Home Assist, Firtree Cottage, Union Road, Coleford, Gloucestershire, GL16 7QB.
07399 603988